Flexible, Accessible Wayfinding

Table of Contents

How GoodMaps Integrates, Complements, and Elevates Navigation for Any Venue – No Matter Their Current Setup

Introduction #

At GoodMaps, we understand that every venue is unique – each has its own needs, existing technologies, visitor demographics, and accessibility goals. That’s why we’ve designed GoodMaps as an adaptable wayfinding platform, capable of serving as a full-featured solution, a powerful accessibility companion, or a hybrid integration – meeting customers exactly where they are.

Flexible Solutions for Every Situation #

GoodMaps is designed to fit into a wide variety of environments and workflows.

A Comprehensive Platform #

Engages Every Digital Touch Point

GoodMaps provides robust wayfinding by connecting all digital channels, serving as a venue’s all-in-one navigation supplier:

  • Website (Remote & On-Site): Mobile-responsive, embedded maps preview routes, find entrances, and plan trips – accessible remotely or on-site via any browser, with no app needed.
  • Digital Displays & Kiosks: Interactive directories at entrances, podiums, kiosks, and totems offer real-time, accurate, accessible wayfinding for everyone on-site.
  • Mobile App: Infrastructure-free indoor positioning using LiDAR and camera technology, paired with AI-driven routing, augmented reality, haptic feedback, and turn-by-turn guidance – delivering universal accessibility.
  • Venue Management: GoodMaps Studio tools enable venues to efficiently manage, update, and control their digital spaces.
  • Seamless Hand-Off: Effortless transition between web, display, and app navigation using QR codes or embedded links, ensuring connected wayfinding from any touch point.
  • Inclusive & Multilingual: Supports diverse users with multilingual options, accessibility features, and flexible routing.
  • Wide Venue Application: Trusted by airports, transit hubs, stadiums, museums, hospitals, retail centers, campuses, and more – scalable and versatile for all venues.
  • Operational & Environmental Benefits: Reduces costs, simplifies updates through AI and crowdsourcing, and promotes sustainability with a software-first approach.

With GoodMaps as your core solution, your venue delivers flexible, intuitive, and inclusive navigation – helping every guest feel confident from their very first step, no matter how they choose to engage.

Accessibility Companion #

Side-by-Side With Existing Map Providers

Already have a digital map or wayfinding system in place? GoodMaps can seamlessly augment and complement your current solution:

  • Enhanced Accessibility & Compliance: GoodMaps adds features traditional providers may lack – voice prompts, haptics, and screen reader support – while also helping you meet global accessibility standards like the ADA, EAA, Canadian legislation, and the UK Equality Act. This ensures a more inclusive experience and helps you stay ahead of compliance requirements.
  • Interoperability: Maintain your current map service for the general audience while providing GoodMaps as the specialized solution for users who require, or simply prefer, a more accessible experience.
  • Co-Branded Displays: Integrate QR codes or links on your existing kiosks and digital signage, directing users to GoodMaps for accessible navigation.

This side-by-side approach empowers all visitors, while respecting your existing technology investments.

Hybrid Model #

The Best of Both Worlds

Not sure if you want to fully transition or simply bolster accessibility? GoodMaps supports hybrid deployments:

  • Flexible Integration Points: Choose where and how GoodMaps appears – on accessibility pages, homepages, as pop-ups in your existing application, or even in staff training materials.
  • Gradual Adoption: Pilot GoodMaps in select buildings, entrances, or customer service points to measure value before broader rollout.
  • Collaborative Enhancement: As your customers’ needs evolve, add features and integration depth over time – making GoodMaps an evolving part of your digital strategy.

Beyond Maps #

Unleashing Autonomy and Inclusion

Whether as your primary guide or a specialized tool for those with accessibility needs, GoodMaps unlocks true autonomy: users discover stores, services, and amenities without barriers. This doesn’t just serve people with disabilities; parents with strollers, new visitors, multilingual guests, and anyone feeling overwhelmed can all benefit.

Best Practices #

  • Prominent Presence: Feature GoodMaps on website homepages, accessibility pages, and digital kiosks.
  • Clear Communication: Use signage and customer guides to let everyone know accessible navigation is available.
  • Continuous Collaboration: Share feedback; our team is ready to enhance and support your unique environment.

Conclusion #

GoodMaps isn’t just another map – it’s a smarter, more accessible wayfinding platform that adapts to your needs. Whether you’re seeking a fully modernized wayfinding experience or looking for a companion tool to enhance your existing systems, GoodMaps delivers intuitive, turn-by-turn, real-time guidance that takes the guesswork – and cognitive burden – out of navigation. Unlike most traditional solutions, which leave users to interpret static instructions, GoodMaps guides the way, making venues of all types more welcoming, inclusive, and easy to explore.

Ready to modernize, improve accessibility, or explore your options? Our team is here to help you choose the model that best fits your environment – side-by-side, hybrid, or as your primary solution. Let GoodMaps guide every step of the journey.

Updated on July 28, 2025